As a registered user who is logged in, you can consult the current status of your order at any time via “My orders”.
You can find the link to the General Terms and Conditions (GTC) in the footer on every page.
Swiss Post sends orders free of charge – even abroad, provided the item in question can be ordered from abroad.
For orders under CHF 15.00, a small order surcharge of CHF 7.00 will be applied. You can avoid this small order surcharge by placing an order worth more than CHF 15.00.
You can redeem your discount code only as a registered customer. You can access the corresponding input box on the “order summary” page once you have placed the product in your shopping basket, but only when logged in.
You can choose from the following payment options:
Postcard, PostFinance e-finance, credit cards (VISA, MasterCard, American Express) and Twint.
Registered users can also pay by invoice, vouchers or by reloadable credit.
Directly in your Customer Center at the bottom right of the first page after the login.
Yes. If you are registered, you can redeem valid Post CH Ltd vouchers as a means of payment.
Yes. You must register as a Swiss Post employee. You can find more information at postshop.ch/personal.
Items which can be sent abroad are labelled accordingly. With the exception of stamps, most items can be delivered only in Switzerland and Liechtenstein.
If you are rarely at home when the mail carrier calls, then PickPost is the ideal solution. PickPost offers flexible mailing and receipt of parcels and registered letters at over 2,400 PickPost points. You need to register once only to use PickPost. You can find all relevant information at www.swisspost.ch/pickpost.